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Remote Help Desk Analyst & IT Generalist
Remote / Online - Candidates ideally in
West Allis, Milwaukee County, Wisconsin, USA
Listed on 2026-07-13
West Allis, Milwaukee County, Wisconsin, USA
Listing for:
GovCIO
Full Time, Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
GovCIO is seeking a Help Desk Analyst/IT Generalist to support a legacy VA application. This fully remote, full-time role focuses on managing daily help desk tickets, guiding end users, and coordinating with VA stakeholders to ensure smooth operations.
The ideal candidate brings a bachelor’s degree with 2–5 years of experience, strong knowledge of Service Now, and excellent communication skills. Expect collaboration across project teams and ongoing process improvements.
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