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Remote Tier 2 Help Desk & IT Generalist

Remote / Online - Candidates ideally in
Jamestown, Stutsman County, North Dakota, 58401, USA
Listing for: GovCIO
Full Time, Remote/Work from Home position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 70000 USD Yearly USD 65000.00 70000.00 YEAR
Job Description & How to Apply Below

GovCIO is hiring a Help Desk Analyst/IT Generalist to support a legacy VA application. This full-time, fully remote role requires coordinating daily help desk operations, guiding end users, and ensuring timely issue resolution.

Responsibilities include developing processes, maintaining knowledge bases, and generating analytical reports. The position emphasizes cross-functional collaboration with project teams and government personnel to maintain continuity.

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