IT Business Analyst

IT Business Analyst – New Jersey (Remote)

Ready to make a difference? ICF is seeking a Quantitative IT Business Analyst to join our innovative Utility Program and Services Group. This role is ideal for professionals with a strong mathematical or engineering background and advanced expertise in Excel.

• Participate in all phases of the software development lifecycle, including requirements gathering, system design, testing, and tool delivery, with a focus on energy efficiency tracking and reporting tools.
• Engage stakeholders to define system requirements and contribute to optimal design approaches.
• Analyze client processes and identify opportunities for technology-driven improvements.
• Develop comprehensive documentation, including requirements specifications, design documents, use cases, test plans, and scripts.
• Read and interpret complex calculations, translate them into dynamic Excel models, and transfer these models into requirements for system configuration.
• Provide training and support for IT system users, troubleshoot issues, and ensure optimal system functionality.
• Collaborate effectively in team environments, contributing to client-focused solutions with high-quality deliverables.
• Present updates on tasks during status meetings and maintain clear communication with project teams.

• Bachelor’s degree in IT, Mathematics, Engineering, Computer Science, or a related field (or one year of related experience may substitute for one year of education).
• 3+ years of experience in IT project delivery or a related role.
• Proficiency in Microsoft Office, especially Excel (including pivot tables, macros, advanced data analysis functions, and building models).
• 2+ years of demonstrated experience in creating standard documentation such as requirements and design specifications, test scripts, and system documentation.
• Must be able to pass a background check and drug screening.

• Strong analytical skills with proven ability to read, interpret, and model complex calculations in Excel and translate them into actionable system requirements.
• Proficiency in project management and issue-tracking tools such as JIRA, SharePoint, or Smartsheet.
• Experience testing software, tracking issues, and ensuring high-quality outputs.
• Exceptional organizational skills, with the ability to manage multiple projects and meet deadlines effectively.
• Strong customer service and team collaboration skills, with an ability to communicate effectively across diverse stakeholders.
• Knowledge of SNUGGPro is a plus.

Pay Range: $73,770.00 – $ (Full‑time, New Jersey Remote Office – NJ99). The role offers flexible workplace arrangements, work‑life balance, donation matching, volunteer opportunities, tuition reimbursement, professional development resources, 401(k) matching, and an Employee Stock Purchase Plan.

We are an equal‑opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

To request an accommodation, please email C and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Applicant data privacy and protection are governed by the Transparency in (Benefits) Coverage Act. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.