Epic MyChart Analyst - Remote

Job Description

What you will be doing:

The Epic MyChart Analyst provides an intermediate level of operational and application build expertise in completing routine and occasionally more sophisticated assignments to meet customer goals and desired outcomes.

• Task and assignment focus is typically on medium to large projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members.
• Uses creative skills to help increase patient happiness through designing and optimizing our MyChart platform.
• Drives patient engagement through our patient portal.
• Runs queries to report on various metrics.
• Participates in an on‑call rotation to provide off‑hours end user support.
• Develops and monitors testing scenarios and methodologies to demonstrate system efficiency. Prepares and maintains documentation on testing plans.

Location preference: Prefer someone living locally or willing to relocate to LA area, but open to remote in Approved States:
Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas.

Experience Requirements:

Two (2) plus years of experience with Epic MyChart build/implementation, optimization, and support.

MyChart experience with Direct/Open scheduling, e-Check in, Patient Questionnaires, Tele Health (e-visits, video visits, etc.), MyChart mobile app, Result Release, or similar projects.

Epic reporting and data analytics knowledge a plus.

Experience with Epic Ambulatory and/or other Epic modules, preferred.

Educational/Certification Requirements:

High School Diploma/GED required.

Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)

Epic MyChart certification required.

Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred.