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Remote VA Data Onboarding & Support Analyst
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-07-13
Washington, District of Columbia, 20022, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
GovCIO seeks a Customer Support Analyst to support VA Data Modernization initiatives. You will enable rapid onboarding, improve customer intake processes, and provide high‑quality support for users accessing modern data platforms.
Responsibilities include managing ticket intake, triage, provisioning, and SLA‑driven support, guiding users through self‑service onboarding, and coordinating with Databricks SMEs and enablement teams for white‑glove post‑provisioning care.
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