Lead Business Analyst

Lead Business Analyst

We are seeking a highly skilled Lead Business Analyst to join our team. The ideal candidate will have knowledge of Varicent (or similar Incentive Compensation Management software) and a proven ability to configure, customize, and support its production environment to meet business needs.

In this opportunity as a Lead Business Analyst, your key responsibilities will include:

• Lead the design, configuration, and implementation of solutions within Varicent to support business requirements.
• Collaborate with stakeholders to gather requirements and translate them into functional specifications.
• Optimize Varicent workflows, rules, calculations, and reporting to ensure efficient and accurate incentive compensation processes.
• Provide ongoing support for Varicent production environments, ensuring system stability and performance.
• Troubleshoot and resolve system issues, including data discrepancies, configuration errors, and user challenges.
• Monitor system performance and proactively identify opportunities for improvement.
• Partner with business teams (Sales, Finance, HR) to understand incentive compensation goals and translate them into technical solutions.
• Conduct impact analysis for system changes and ensure alignment with organizational objectives.
• Support testing efforts, including unit testing, regression testing, and user acceptance testing.
• Develop and maintain clear documentation for system configurations, workflows, and processes.
• Provide training and guidance to users on Varicent functionality and best practices.

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
• 4+ years of experience as a Business Analyst, with a focus on Varicent or similar Incentive Compensation Management platforms.
• Proven experience in system configuration, implementation, and production support.
• Strong understanding of incentive compensation processes and related business functions (sales operations, financial reporting).
• Proficiency in SQL, Excel, and data analysis tools.
• Excellent problem‑solving skills with the ability to work independently and in a team environment.
• Strong communication and interpersonal skills to collaborate with cross‑functional teams and stakeholders.

• Varicent certification.

Hybrid Work Model:
Flexible hybrid working environment (2–3 days a week in the office depending on the role) with digital and physical connectivity.
Flexibility & Work‑Life Balance:
Work from anywhere for up to 8 weeks per year, plus additional flexible arrangements.
Career Development and Growth:
Continuous learning, skill development programs, and resources to thrive in an AI‑enabled future.
Industry‑Competitive Benefits:
Flexible vacation, mental health days, Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and wellness resources.
Culture:
Inclusion, belonging, flexibility, and our core values.

Base pay range (US, except Canada): $100,100 USD – $185,900 USD. Ontario, Canada: $108,000 CAD – $158,000 CAD.
Base pay is positioned based on knowledge, skills, and experience, with an internal equity consideration. The role may also be eligible for an annual bonus.

We are an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, sex, religion, national origin, age, disability, or any other protected classification. We accommodate qualified individuals with disabilities and sincerely held religious beliefs according to applicable law.