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Remote Technical Support Engineer - Expert Troubleshooter
Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-07-13
San Diego, San Diego County, California, 92189, USA
Listing for:
Samsara Inc.
Full Time, Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Samsara Inc. is seeking a full-time remote Technical Support Engineer to resolve complex customer issues, manage support tickets, and collaborate with engineering teams to improve the customer experience.
You will become an expert on the product portfolio, provide technical troubleshooting for medium to high complexity cases, respond promptly to inquiries to meet SLA goals, and contribute to customer-facing knowledge base articles to empower self-service.
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