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Remote Tier 2 IT Help Desk Specialist
Remote / Online - Candidates ideally in
Southaven, DeSoto County, Mississippi, 38671, USA
Listed on 2026-07-14
Southaven, DeSoto County, Mississippi, 38671, USA
Listing for:
GovCIO
Full Time, Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
GovCIO is hiring a Help Desk Analyst/IT Generalist to support a legacy application for the Department of Veterans Affairs. This full-time role is fully remote, with standard business hours Monday–Friday, 8 a.m. – 5 p.m. Eastern Time.
Responsibilities include managing help desk tickets, guiding end users, and improving processes. Candidates should have a Bachelor's degree and 2–5 years of related experience, plus strong knowledge of Service Now and Microsoft Office tools.
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