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Remote Technical Support Specialist II — Analytical
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-14
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
COX Automotive
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
COX Automotive is seeking a fully remote Technical Support specialist to handle escalated customer requests across business hours. The role requires independent work and collaboration to resolve hardware or software issues, with documentation and follow-up to ensure high customer satisfaction.
Applicants should have a HS diploma or equivalent and 3–5 years in a related field, plus experience with SQL/XML and CRM tools like Salesforce or Genesys Pure Cloud.
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