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Senior E3PL Application Support Lead; Remote

Remote / Online - Candidates ideally in
Gastonia, Gaston County, North Carolina, 28052, USA
Listing for: Cognizant
Remote/Work from Home position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 115000 USD Yearly USD 100000.00 115000.00 YEAR
Job Description & How to Apply Below
Position: Senior E3PL Application Support Lead (Remote)

Cognizant is seeking an experienced E3PL Application Support professional to provide post-production support for E3PL warehouse management solutions in a remote-within-US setup. You will ensure timely issue resolution, maintain SLA compliance, and serve as the primary customer-facing support contact, delivering end-to-end application support services.

Responsibilities include triaging production issues, coordinating with internal teams and vendors, and supporting change management activities.

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Position Requirements
10+ Years work experience
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