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Remote Help Desk Analyst & IT Generalist
Remote / Online - Candidates ideally in
Portland, Multnomah County, Oregon, 97223, USA
Listed on 2026-07-14
Portland, Multnomah County, Oregon, 97223, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
GovCIO is seeking a Help Desk Analyst/IT Generalist to support a legacy VA application in a fully remote role. The position focuses on leading daily ticket resolution, providing expert end‑user support, and continuously improving help desk processes.
The role requires 2–5 years of experience, strong knowledge of Service Now, and excellent communication skills to interface with end users and senior stakeholders. The job is based in the United States on a 8am–5pm ET schedule, Monday–Friday.
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