VP, Reliability & Operations Engineering

Key Responsibilities

• Build and lead a team that designs and implements automated mechanisms to perform daily operational health checks across enterprise systems.
• Support the Stars initiative by ensuring consistently reliable, high-quality, and resilient technology operations.
• Prioritize and govern technology changes, ensuring execution during periods of minimal business disruption and without conflict across initiatives, in close collaboration with business partners and technology leaders.
• Develop and execute a strategy to improve service levels and the effectiveness of service communications, supporting the organization’s goal of becoming a metrics-driven enterprise.
• Recruit, develop, and lead a team of highly skilled engineers who are innovative problem-solvers and experienced across a broad range of technologies.
• Serve as a clear, confident, and effective communicator, particularly during periods of elevated risk or crisis, given responsibility for enterprise incident response.

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field;
  Master’s degree preferred.
• 12+ years of progressive experience in technology leadership roles, including technology strategy, enterprise architecture, or service management.
• Demonstrated expertise in technology lifecycle management, product management, and metrics- or OKR-based performance reporting.
• Proven ability to lead large-scale transformation initiatives and engage effectively with executive stakeholders.
• Excellent organizational, analytical, interpersonal, and presentation skills, with a strong executive presence.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25

Mbps and an upload speed of 10

Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours 40

Final date to receive applications: 07-14-2026

Equal Opportunity

Employer:

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.

This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.