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Remote IT Help Desk Analyst & Systems Generalist
Remote / Online - Candidates ideally in
Rochester, Strafford County, New Hampshire, 03839, USA
Listed on 2026-07-14
Rochester, Strafford County, New Hampshire, 03839, USA
Listing for:
GovCIO
Full Time, Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Business Analyst
Job Description & How to Apply Below
GovCIO is seeking a Help Desk Analyst/IT Generalist to support a legacy VA application in a fully remote, full-time role. You will handle end-user tickets, guide resolutions, and maintain operational documentation to ensure service quality.
The role requires strong communication, experience with Service Now, and the ability to collaborate with cross‑functional teams while adhering to established processes and SLAs.
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