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Remote Senior Help Desk Lead – EHR Modernization
Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-07-14
Los Angeles, Los Angeles County, California, 90079, USA
Listing for:
General Dynamics Information Technology
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
General Dynamics Information Technology is seeking a Help Desk Lead / Senior Engineer to support VA EHR Modernization, establishing and managing a comprehensive help desk for implementation and sustainment. The role is remote with 25% travel to nationwide VA sites.
Visa sponsorship will not be provided. The candidate will design operational processes, SLAs, and escalation protocols, and lead staffing and knowledge management efforts to ensure high-quality support.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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