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Remote Tier 2 Help Desk & IT Generalist; Public Sector
Remote / Online - Candidates ideally in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70815, USA
Listed on 2026-07-14
Baton Rouge, East Baton Rouge Parish, Louisiana, 70815, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
GovCIO is hiring a Help Desk Analyst/IT Generalist to support a legacy VA application. This full‑time role is fully remote in the United States, with a 65,000–70,000 USD annual salary.
You will manage and resolve tickets, provide professional end-user support, develop processes, and produce operational and analytical reports. The position requires a Bachelor’s degree and 5+ years total experience, including public‑facing help desk work, with VA familiarity a plus.
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