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Remote Clinical Service Desk Lead - Epic Expert
Remote / Online - Candidates ideally in
Grand Island, Hall County, Nebraska, 68801, USA
Listed on 2026-07-14
Grand Island, Hall County, Nebraska, 68801, USA
Listing for:
NTT DATA, Inc.
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
NTT DATA, Inc. is seeking a Business Sys. Analysis Senior Analyst to join the Clinical Service Desk team.
The role focuses on handling inbound client calls and Self Service tickets within a 24x7x365 call center environment. Schedule flexibility and potential changes in work hours are required. Responsibilities include managing Epic-related incidents, maintaining knowledge of Epic configurations, and mentoring service desk staff.
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