Lead Business Analyst

We are seeking a highly skilled Lead Business Analyst to join our team. The ideal candidate will have knowledge of Varicent (or similar Incentive Compensation Management software) and a proven ability to configure, customize, and support its production environment to meet business needs. This role requires a blend of technical expertise, analytical skills, and business acumen to ensure seamless system performance and deliver value to stakeholders.

• Varicent Configuration:
  • Lead the design, configuration, and implementation of solutions within Varicent to support business requirements.
  • Collaborate with stakeholders to gather requirements and translate them into functional specifications.
  • Optimize Varicent workflows, rules, calculations, and reporting to ensure efficient and accurate incentive compensation processes.
• Production Support:
  • Provide ongoing support for Varicent production environments, ensuring system stability and performance.
  • Troubleshoot and resolve system issues, including data discrepancies, configuration errors, and user challenges.
  • Monitor system performance and proactively identify opportunities for improvement.
• Analysis and
  
  Collaboration:
  • Partner with business teams (e.g., Sales, Finance, HR) to understand incentive compensation goals and translate them into technical solutions.
  • Conduct impact analysis for system changes and ensure alignment with organizational objectives.
  • Support testing efforts, including unit testing, regression testing, and user acceptance testing.
• Documentation and Training:
  • Develop and maintain clear documentation for system configurations, workflows, and processes.
  • Provide training and guidance to users on Varicent functionality and best practices.

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field.
• 4+ years of experience as a Business Analyst, with a focus on Varicent or similar Incentive Compensation Management platforms.
• Proven experience in system configuration, implementation, and production support.
• Strong understanding of incentive compensation processes and related business functions (e.g., sales operations, financial reporting).
• Proficiency in SQL, Excel, and data analysis tools.
• Excellent problem‑solving skills with the ability to work independently and in a team environment.
• Strong communication and interpersonal skills to collaborate with cross‑functional teams and stakeholders.

• Varicent certification

Replacement:
This position is open due to an existing vacancy to support our evolving business needs.

• Hybrid Work Model:
  We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work‑Life Balance:
  Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.
• Career Development and Growth:
  By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.
• Industry Competitive Benefits:
  We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture:
  Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values:
  Obsess over our Customers, Compete to Win, Challenge (Y) our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact:
  Make an…