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Helpdesk Technician - Remote Support & Fast Solutions
Remote / Online - Candidates ideally in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-07-14
Detroit, Wayne County, Michigan, 48228, USA
Listing for:
Protocall Services
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Protocall Services Inc. is seeking a Helpdesk Technician I to join our IT team as the first point of contact for staff seeking technical assistance. The role supports hardware, software, and account issues and routes complex problems to the team.
Responsibilities include logging tickets, resolving routine issues, documenting communications, and providing timely, professional service. The position reports to the Assistant IT Director and requires strong communication skills.
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