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Remote Technical Support Specialist, B2B SaaS
Remote / Online - Candidates ideally in
Smyrna, Kent County, Delaware, 19977, USA
Listed on 2026-07-14
Smyrna, Kent County, Delaware, 19977, USA
Listing for:
Mosaec
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Qase is a modern, all-in-one test-management platform used by QA engineers to ship better software, faster. We’re expanding the team with a Technical Customer Support Specialist to own frontline conversations, resolve issues, and gather feedback.
You’ll join a fast-moving team that values clarity, autonomy, and empathy. Expect 20–30 chats daily, occasional Zoom/Meet calls, and opportunities to contribute to the knowledge base and public roadmap.
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