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Remote IT Service Desk Manager; NC

Remote / Online - Candidates ideally in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Trillium Health Resources
Remote/Work from Home position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 81159 - 113115 USD Yearly USD 81159.00 113115.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Manager (NC)

Trillium Health Resources seeks an IT Service Desk Manager to lead IT service delivery, collaborate with business leaders, and align technology initiatives with organizational needs. The role focuses on designing, building, and optimizing services and SLAs while ensuring effective collaboration with external providers.

The candidate will develop service strategies, evaluate requests, and manage end-to-end service desk workflows.

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