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IT Support Technologist III — Remote Helpdesk Specialist
Remote / Online - Candidates ideally in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-07-14
Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for:
State of Wyoming
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
The State of Wyoming seeks a Computer Technology Support Specialist III to serve as the first point of contact for technical issues across state agencies. You will deliver Tier I support for hardware, software, and mobility devices, manage user accounts, and contribute to knowledge bases.
Collaboration with higher-level technicians and accurate ticket documentation are essential. Under supervision, you will resolve issues, maintain customer satisfaction, and participate in training of junior
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