Remote ServiceNow Support Analyst
Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-14
Raleigh, Wake County, North Carolina, 27601, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
GovCIO seeks a Service Now Support Analyst to provide customer communications, enhancement analysis, defect analysis, testing support and technical user assistance within the USCG Service Now environment. This full‑time remote role focuses on user‑centered support and Agile development assistance.
Responsibilities include coordinating change activity, logging tickets in Service Now, grooming user stories, and guiding users through workflows.
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