Hybrid IT Help Desk Technician — Remote
Remote / Online - Candidates ideally in
Oak Ridge, Anderson County, Tennessee, 37830, USA
Listed on 2026-07-14
Oak Ridge, Anderson County, Tennessee, 37830, USA
Listing for:
ORNL Federal Credit Union
Full Time, Remote/Work from Home
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
ORNL Federal Credit Union is seeking an IT Help Desk Technician to deliver Level I support for employees across Windows, macOS, and mobile devices. You will triage, log tickets, and escalate to Level II as needed, while maintaining customer-focused communication and basic A/V and room technology support.
The role involves on-site branch support, device deployments, and collaboration with the IT team to resolve issues promptly and accurately.
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