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Remote IT Helpdesk Technician

Remote / Online - Candidates ideally in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: Protocall Services
Full Time, Remote/Work from Home position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, Desktop Support, IT Support
Salary/Wage Range or Industry Benchmark: 16 - 22 USD Hourly USD 16.00 22.00 HOUR
Job Description & How to Apply Below
Position: Remote IT Helpdesk Technician I

Protocall Services Inc. seeks a Helpdesk Technician I to deliver frontline IT support remotely and on-site as needed. You will resolve routine hardware/software issues and document interactions in Fresh service, while maintaining professional customer service standards.

Requirements include a high school diploma (bachelor’s preferred) and proven help desk experience, with strong communication skills and tech savviness. Salary is hourly and based in a remote-capable role in NM.

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