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Field Technician: IT Helpdesk & Remote

Remote / Online - Candidates ideally in
Hyattsville, Prince George's County, Maryland, 20780, USA
Listing for: AllianceIT Inc
Remote/Work from Home position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 24796 - 38572 USD Yearly USD 24796.00 38572.00 YEAR
Job Description & How to Apply Below
Position: Field Technician: IT Helpdesk & Remote Support

AllianceIT Inc in Hyattsville, MD is seeking a Field Technician I to provide on-site support for Windows 10/11, diagnose hardware and software issues, and assist users at the CDC campus.

You will log calls, meet SLAs in a high-volume environment, and use Citrix and VPN tools for remote access. The role includes basic network tasks such as Active Directory user management and desktop troubleshooting for various devices.

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