Implementation Specialist

Benefits

• Hybrid and remote work opportunities
• Robust benefits package offering medical, dental, vision, and more.
• Paid Time Off and Paid Sick Leave
• 12 Paid Holidays
• Paid Parental Leave: 12 weeks of maternity leave and 2 weeks of paternity leave
• 401K with Company Match

LBMC Employment Partners, LLCis looking for a self-motivated, exceptional team player to join our team as an HCM Implementation Specialist. We work in a high energy, high expectations environment. We place a focus on balancing our professional and personal responsibilities.

• Engage with clients to understand their business needs regarding the UKG Ready application
• Leverage your HRIS knowledge and experience to consult on best practices and assist clients in designing a solution that meets their needs in the UKG Ready platform
• Utilize your technical aptitude to configure PR, TLM, HR and ancillary modules as applicable within UKG Ready platform
• Comfortable engaging with and presenting to Client stakeholders
• Provides technical support of system issues and concerns, including troubleshooting, working with vendors and clients to resolve issues, educating processors on system functions.
• Analyze customer configuration and effectively use internal and external resources such as knowledge bases, user/admin manuals, and internet resources to troubleshoot issues
• Work cross-functionally and amongst a team on new client implementation, upgrade, and change order projects
• Provide significant transfer of UKG Ready product knowledge to client through trainings either in person, via webinar, or through training documents created by the specialist.
• Test system setup and verify data accuracy.
• Process payrolls in UKG Ready application for new clients during implementation phase.
• Other UKG module responsibilities as assigned

Bachelor’s degree in Human Resources, Information Technology, Business Administration, or equivalent work experience in related field is required.

• Self-starter with excellent organizational and follow up skills
• Proven experience in implementing UKG Ready or similar HCM systems.
• Strong understanding of HR processes, payroll, time and attendance, and talent management.
• Proficiency in system configuration, testing, and troubleshooting.
• Exceptional communication and interpersonal skills, with the ability to effectively engage with clients and stakeholders.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as a part of a team
• Ability to manage multiple projects simultaneously.

• 3-5 years of HCM system experience required with preference given to those with extensive UKG Ready platform experience
• Excellent customer service and presentation skills
• Demonstrated ability to troubleshoot and research technical issues
• Understanding of operating systems, networking technologies/protocols, and software applications
• Prior experience with file imports and Middleware set up for data file transfers, preferred
• Proficient in MS Office Outlook, Excel (V-look ups a plus), and Word