CaaS Private Site Reliability Lead Engineer - Vice President

Job Title

CaaS Private Site Reliability Engineer

Vice President

Cary, NC

In short - an essential part of Deutsche Bank's technology solution, developing applications for key business areas.

Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands‑on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.

Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here.

As a CaaS Private Site Reliability Engineer, you will lead reliability, resilience, and operational excellence for the CaaS Private platform in the U.S. You will bring production engineering discipline to Kubernetes, observability, automation, and incident management while helping teams improve service health and platform readiness. You will partner across engineering, operations, and application teams to strengthen SLOs, reduce manual intervention, and ensure platform changes are measurable, supportable, and aligned to enterprise reliability standards.

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in‑office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs

• Lead the reliability strategy for the CaaS Private platform in US, including SLO frameworks, operational standards, and incident management maturity
• Drive resilience improvements across observability, capacity planning, upgrade safety, disaster readiness, and operational automation
• Own complex production management issues by leading troubleshooting, identifying root causes, and implementing preventive fixes
• Define and refine service indicators, alert thresholds, dashboard standards, production readiness criteria, escalation paths, and postmortem follow‑through
• Develop automation and self‑healing workflows that reduce manual intervention, improve recovery times, and strengthen platform supportability
• Partner with cross‑functional teams to ensure platform changes are measurable, supportable, and aligned with reliability objectives

• Mentor junior and middle engineers while fostering a culture of blameless learning, measurable reliability, and operational excellence
• Influence platform architecture and roadmap decisions using data from incidents, capacity models, operational trends, and reliability metrics
• Communicate strategic insights and practical recommendations to engineering, operations, and business stakeholders to guide reliability investments

• Extensive experience with Kubernetes, Linux, distributed systems reliability, and production platform operations
• Strong hands‑on experience with observability, monitoring, alerting, dashboarding, incident response, and root cause analysis
• Proven ability to design and implement automation, self‑healing workflows, operational checks, maintenance tasks, and runbook improvements
• Experience defining SLOs, service indicators, alert quality standards, production readiness practices, and escalation models
• Ability to lead complex reliability improvements independently while partnering across engineering, operations, and application teams

• Strong communication skills with the ability to explain technical findings to technical and non‑technical stakeholders
• Sound operational judgment with the ability to balance urgency, risk, and long‑term platform stability during incidents
• Growth mindset with a focus on continuous learning, process…