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Remote ServiceNow Support Analyst — Secret Clearance
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-07-15
Washington, District of Columbia, 20022, USA
Listing for:
GovCIO
Full Time, Remote/Work from Home
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst, IT Support
Job Description & How to Apply Below
GovCIO is seeking a Service Now Support Analyst to provide customer communications, enhancement analysis, defect analysis, testing support, and user support within the USCG Service Now environment. This full-time remote role focuses on user-focused application support and Agile development collaboration.
The analyst will log and track tickets in Service Now, analyze requests, write requirements as user stories, validate fixes, and guide users through workflows to ensure satisfaction.
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