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Remote IT Support Specialist – First-Line Helpdesk

Remote / Online - Candidates ideally in
Los Lunas, Valencia County, New Mexico, 87031, USA
Listing for: AmericanElectric
Remote/Work from Home position
Listed on 2026-07-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below

American Electric is seeking a Work From Home IT Support Representative to deliver first-level technical assistance for employees, handling hardware, software, network, and account issues. You will troubleshoot problems, assist with setup, document requests, and ensure employees have the tools to perform effectively.

This fully remote role requires strong communication, a customer-first mindset, and the ability to work independently in a remote environment.

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