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Remote IT Help Desk Analyst & Generalist VA

Remote / Online - Candidates ideally in
Richmond, Madison County, Kentucky, 40475, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-07-15
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 70000 USD Yearly USD 65000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Help Desk Analyst & Generalist for VA

GovCIO is seeking a Help Desk Analyst/IT Generalist to support a legacy VA application in a fully remote role. The position will require professional end-user support, ticket management, and collaboration with government personnel to ensure continuity of daily operations.

The role emphasizes developing and improving help desk processes, generating analytical reports, and partnering with cross-functional teams to align with evolving program requirements.

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