Remote Help Desk Analyst & IT Generalist; Tier 2
Remote / Online - Candidates ideally in
Wasilla, Matanuska-Susitna Borough, Alaska, 99623, USA
Listed on 2026-07-15
Wasilla, Matanuska-Susitna Borough, Alaska, 99623, USA
Listing for:
GovCIO
Full Time, Remote/Work from Home
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
GovCIO is hiring a Help Desk Analyst/IT Generalist to support a legacy VA application. This full-time, fully remote role provides expert-level support to end users and stakeholders while maintaining operations.
You will manage tickets, develop knowledgebase content, collaborate with project teams, and produce operational reports. Work hours are Monday–Friday, 8 a.m.–5 p.m. ET, excluding federal holidays.
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