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Remote Help Desk Analyst & IT Generalist
Remote / Online - Candidates ideally in
South Burlington, Chittenden County, Vermont, 05403, USA
Listed on 2026-07-15
South Burlington, Chittenden County, Vermont, 05403, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
GovCIO is seeking a Help Desk Analyst/IT Generalist to support a legacy VA application. This full‑time, fully remote role will manage tickets, deliver user support, and improve help desk processes with a strong emphasis on reliability and cross‑functional collaboration.
The ideal candidate has a bachelor’s degree, 5+ years total experience, and solid proficiency in Microsoft Office and Service Now. You will work standard ET business hours with occasional coordination across teams and stakeholders.
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