End User Engineer

Job Title:

End User Engineer / DSAR & Privacy Co-Ordinator Hybrid

FLSA Status:

Exempt/non-exempt

Report To:

Group Manager End User Services / Data Protection Officer

Schedule:

Full-time

Effective:

June 2026

Salary:

$78,000 - $115,000

Location:

Lynnwood, WA for Home Office

About the Role

The role is explicitly allocated at 70% End User Engineering and 30% DSAR & Privacy coordination.

This End User Engineer role directly impacts the day-to-day experience of every Zumiez employee-from store associates to corporate teams. By combining engineering, automation, and user support, the End User Engineer ensures technology is not a blocker but an enabler of the brand's culture, agility, and customer experience. The End User Engineer is responsible for designing, implementing, and supporting the technology experience for Zumiez end users across stores, distribution centers, and the home office.

This role bridges Service Desk operations and platform engineering by owning endpoint systems, automation, and user-facing infrastructure to deliver a scalable, reliable, and modern workplace experience. This position plays a critical role in enabling productivity across retail stores, corporate employees, and distribution operations through continuous improvement of endpoint management, identity services, and support tooling.

The DSAR Coordinator is responsible for managing the end-to-end lifecycle of Data Subject Access Requests (DSARs) in compliance with applicable U.S. state privacy laws and Canadian privacy legislation. The DSAR portion of the role serves as both an operational responsibility and a strategic engineering objective: while continuing to fulfill DSAR obligations, the role is expected to learn the DSAR lifecycle end-to-end and then design and build an automated, scalable process.

While serves as the central point of contact for all consumer privacy requests, ensuring timely responses within applicable regulatory deadlines across U.S. and Canadian jurisdictions, while coordinating with internal teams and an external privacy advisory partner to fulfill obligations accurately and completely

Job Title:

End User Engineer / DSAR & Privacy Co-Ordinator Hybrid

FLSA Status:

Exempt/non-exempt

Report To:

Group Manager End User Services / Data Protection Officer

Schedule:

Full-time

Effective:

June 2026

Salary:

$78,000 - $115,000

Location:

Lynnwood, WA for Home Office

About the Role

The role is explicitly allocated at 70% End User Engineering and 30% DSAR & Privacy coordination.

This End User Engineer role directly impacts the day-to-day experience of every Zumiez employee-from store associates to corporate teams. By combining engineering, automation, and user support, the End User Engineer ensures technology is not a blocker but an enabler of the brand's culture, agility, and customer experience. The End User Engineer is responsible for designing, implementing, and supporting the technology experience for Zumiez end users across stores, distribution centers, and the home office.

This role bridges Service Desk operations and platform engineering by owning endpoint systems, automation, and user-facing infrastructure to deliver a scalable, reliable, and modern workplace experience. This position plays a critical role in enabling productivity across retail stores, corporate employees, and distribution operations through continuous improvement of endpoint management, identity services, and support tooling.

The DSAR Coordinator is responsible for managing the end-to-end lifecycle of Data Subject Access Requests (DSARs) in compliance with applicable U.S. state privacy laws and Canadian privacy legislation. The DSAR portion of the role serves as both an operational responsibility and a strategic engineering objective: while continuing to fulfill DSAR obligations, the role is expected to learn the DSAR lifecycle end-to-end and then design and build an automated, scalable process.

While serves as the central point of contact for all consumer privacy requests, ensuring timely responses within applicable regulatory deadlines across U.S. and Canadian jurisdictions, while coordinating with internal teams and an external privacy advisory partner to fulfill obligations accurately and completely

Key Responsibilities Engineering (70%)

Endpoint Engineering & Management

* Design, implement, and maintain endpoint management platforms (e.g., Intune, JAMF, device lifecycle tooling)

* Standardize device configurations, security baselines, and deployment processes

* Support OS lifecycle management, patching, and compliance enforcement

User Experience & Service Enablement

* Partner with Service Desk to resolve complex Tier 2/3 end user issues

* Improve end user experience through proactive monitoring and issue prevention

* Define and maintain end-user technology standards (hardware, software, access)

Automation & Tooling

* Identify opportunities to automate repetitive support tasks and workflows

* Build and maintain automation solutions (e.g., Power Automate, scripting, integrations)

* Improve…