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Remote Customer Tech Support Specialist - Software

Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Copyright Clearance Center
Remote/Work from Home position
Listed on 2026-07-15
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 50000 - 55000 USD Yearly USD 50000.00 55000.00 YEAR
Job Description & How to Apply Below

Copyright Clearance Center is seeking a Customer Technical Support Specialist in the Cambridge, MA area. The role supports CCC’s Right Find Enterprise and other content delivery services, handling calls and emails and resolving diverse technical inquiries for a premier client base.

The ideal candidate has 1–3 years of experience in customer-facing software support or a technical bachelor’s degree, with strong communication and problem-solving skills. Remote options in Eastern time zone available.

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