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Night Shift IT Product Support Analyst — Remote

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Valid8 Financial, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-07-15
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 21.5 - 25 USD Hourly USD 21.50 25.00 HOUR
Job Description & How to Apply Below
Location: New York

Adaptation is seeking Help Desk/IT Product Support Analysts for an Overnight Shift to support a large IT program. After a two-week onsite training period in Lower Manhattan, the position will be remote in the meantime, with the expectation that it will eventually be full time onsite.

You will handle incident logging, real-time data analysis, and coordination with lane technicians, product specialists, supervisors, and system administrators to ensure timely resolution and contract adherence.

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