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Remote Technical Support Specialist - DMS; Dealertrack
Remote / Online - Candidates ideally in
Burlington, Chittenden County, Vermont, 05405, USA
Listed on 2026-07-15
Burlington, Chittenden County, Vermont, 05405, USA
Listing for:
Cox
Remote/Work from Home
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Cox Automotive is seeking a Technical Customer Care Specialist I to support customers via phone, email, and other channels for Dealer track products. The role is remote but requires proximity to Cox hubs for scheduling and coverage.
You will handle product questions, diagnose technical issues, and log tickets in the CRM system. You will maintain product expertise, work with multiple tickets, and ensure adherence to SLAs.
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