Software Project Manager

Job Title: Software Project Manager

Department: Automation Software

Location: Erlanger, KY; remote work permitted

Employment Type: Full-Time

The Software Project Manager is responsible for leading the planning, coordination, communication, and delivery management of assigned software projects. This role serves as a primary customer-facing project contact and works closely with the Lead Software Engineer, Software Engineers, Software Quality Assurance Engineers, Software Support Engineers, implementation resources, infrastructure resources, sales, management, customers, and external vendors.

The Software Project Manager helps ensure software projects are clearly defined, properly planned, effectively communicated, and successfully delivered. This includes managing scope, schedule, budget, customer expectations, project risks, implementation readiness, and support transition.

The Software Project Manager works in partnership with the Lead Software Engineer, who is responsible for technical leadership, software architecture, developer coordination, technical implementation, and technical issue resolution. Together, the Software Project Manager and Lead Software Engineer form the core leadership team for software project execution.

• Manage software project scope, schedules, budgets, risks, issues, dependencies, and customer communication.
• Work with sales, management, software leadership, customers, and internal stakeholders to define and confirm software scope of work.
• Lead or coordinate project documentation, including Functional Description of Operations (FDO), Functional Specification Document (FSD), configuration documentation, integration specifications, implementation plans, and related deliverables.
• Manage scope deviations and customer-requested changes, including documentation, communication, impact review, and approval coordination.
• Develop and maintain software project plans, milestones, priorities, deliverables, and schedules.
• Use Azure Dev Ops or similar project tracking tools to manage project work items, tasks, priorities, risks, and delivery progress.
• Create, define, and maintain Epics, Features, and User Stories in Azure Dev Ops.
• Facilitate sprint planning, backlog review, work prioritization, and project status tracking as appropriate.
• Coordinate with development, testing, support, implementation, infrastructure, and management teams to ensure project work is properly planned, staffed, tracked, and delivered.
• Serve as a primary customer-facing point of contact for software project execution.
• Lead regular customer project meetings, status calls, design reviews, scope reviews, testing coordination meetings, and go-live planning discussions.
• Coordinate planning for host system integrations, automation subsystem interfaces, PLC or equipment interfaces, REST APIs, socket interfaces, database interfaces, file exchanges, reporting, and other project-specific integrations.
• Support planning and coordination of internal testing, integration testing, customer testing, user acceptance testing, deployment, go-live validation, and post-go-live stabilization.
• Develop and maintain site implementation plans, including staffing plans, testing plans, go-live support plans, escalation paths, and timing.
• Coordinate software team travel schedules with internal execution teams and customers as appropriate.
• Track project budget performance, labor usage, remaining work, estimate-to-complete, change requests, and scope impacts.
• Provide regular project updates to software management and company leadership.
• Coordinate project closeout activities, support transition, documentation completion, open issue review, and lessons learned.

• Bachelor's degree in Software Engineering, Computer Science, Information Systems, Engineering, Supply Chain, Business Administration, Project Management, or a related field preferred. Equivalent experience may be considered.
• 5+ years of experience managing software implementation projects, enterprise software deployments, warehouse automation systems, or other technical customer-facing projects.
• Experience leading projects through the full lifecycle,…