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Help Desk Analyst II - Hybrid IT Support & User Advocate

Remote / Online - Candidates ideally in
Edison, Middlesex County, New Jersey, 08818, USA
Listing for: Software Technology, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-07-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below

Software Technology, Inc. is seeking a Help Desk Analyst - Level 2 to support users in Mercer County, NJ. The role combines on-site and remote work with initial on-site training and ongoing hybrid shifts.

The ideal candidate will resolve software technical issues, document problems, and communicate clearly. Experience with Microsoft Teams, Office 365, Windows 11, Active Directory, and MS Office apps is preferred.

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