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Senior Platform Architect: AWS & Amazon Connect; Remote
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-16
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
CeDent
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
AWS, AI Business & Operations
Job Description & How to Apply Below
CeDent is seeking a Senior Platform Architect (Remote) with deep AWS and Amazon Connect experience to design scalable contact center solutions and guide CCaaS strategy. You will lead architecture across Zendesk integrations, IAM policies, and data workflows while mentoring presales staff.
The role emphasizes governance, security, and delivery of robust, innovative customer service platforms with a focus on AI/automation trends and cross‑functional collaboration.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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