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Remote Help Desk Engineer: Microsoft 365 & VPN
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-16
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
e-stonetech
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
e-stonetech is seeking a remote Technical Support specialist in the United States to join our MSP team. You will provide remote help desk support via phone, email, and Autotask, resolving Microsoft 365 issues and handling MFA configurations while supporting basic macOS tasks.
The role emphasizes clear client communication, structured processes, and collaboration with senior engineers. 1–3 years in MSP/help desk is preferred;
Windows networking and RMM tool familiarity are a plus.
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