Photovoltaic Technical Service Specialist; Italian-speaking – Madrid

Italian-Speaking Technical Service Specialist

Otovo is an AI-Native home and business energy services company in Europe and the United States. We combine real-time equipment monitoring, rapid repairs, dependable power supply, and grid participation into a single, seamless service–delivering maximum service at a minimal cost. Endurance, Otovo's industry-leading AI platform, continually monitors installed equipment in homes and businesses, optimizes the entire service process from problem detection to resolution, and coordinates repairs around the clock.

"Your Power, Backed by Ours." Otovo is listed on the Euronext Oslo Stock Exchange under the ticker OTOVO.

We are looking for a Italian-speaking Technical Service Specialist to join our Madrid office. In this role, you will ensure the technical quality and performance of our solar installations in the Italian market, acting as a key point of contact between customers, field teams, and manufacturers.

• Provide technical support and resolve incidents related to solar installations
• Diagnose issues and coordinate remote or on-site interventions
• Manage warranty processes with manufacturers and partners
• Coordinate with technicians and service providers to ensure timely resolution
• Monitor system performance and identify improvement opportunities
• Contribute to continuous improvement of processes and service quality

• Fluent in Italian and good level of English

• Technical background (engineering, technical support, or similar)

• Strong problem-solving skills and hands-on mindset

• Ability to work in a fast-paced, international environment

• Ideally first experience in renewable energy and solar technology

• Private health care

• Optional private pension fund

• Free language classes

• Hybrid work model

• Up to 4 weeks of remote work per year

• International and fast-growing environment

• Salary, depending on experience, between €