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Remote Technical Support Engineer - Security Software
Remote / Online - Candidates ideally in
Independence, Cuyahoga County, Ohio, 44131, USA
Listed on 2026-07-16
Independence, Cuyahoga County, Ohio, 44131, USA
Listing for:
Keyfactor
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
IT Support, Technical Support, Cybersecurity
Job Description & How to Apply Below
Keyfactor is seeking a Technical Support Engineer in the United States (remote). The role focuses on resolving complex technical issues, ensuring continuity of customer operations, and delivering value through effective communication and ownership of incidents from start to finish.
The ideal candidate has mid-level experience in technical support, understands Linux and Windows Server, can analyze logs, and can explain technical details to customers with clarity, while contributing to knowledge
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