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Remote Technical Support Engineer
Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-07-16
Tampa, Hillsborough County, Florida, 33646, USA
Listing for:
FileCloud
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
File Cloud is seeking an enthusiastic Technical Support Engineer based in the US to diagnose, troubleshoot, and resolve customer issues. This role is fully remote and will require working remotely with other team members.
You will test features, handle Level 1–2 tickets within SLA, and create knowledge base content. Strong English communication and Windows/Linux administration are preferred. The position offers mentorship, flexible hours, and a comprehensive benefits package.
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