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Remote Disaster Response Support Specialist
Remote / Online - Candidates ideally in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-07-16
Augusta, Richmond County, Georgia, 30910, USA
Listing for:
Helpware
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Helpware’s Disaster Response Program in the United States seeks empathetic Technical Support Representatives to assist individuals during emergencies. You will be the first contact for urgent assistance, blending customer service with basic technical troubleshooting while guiding users to needed support.
Based in approved US locations or remote, you’ll handle calls, document interactions, escalate when needed, and stay updated on procedures.
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