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Remote Tier 2 Shift Supervisor – IT Support
Job Description & How to Apply Below
Chenega Corporation is searching for a Tier 2 Shift Supervisor to oversee real-time operations for the Customs and Border Protection Technology Service Desk. This role offers the opportunity to support a rapidly evolving business climate and requires strong technical knowledge along with excellent supervisory skills.
The position involves coaching agents, ensuring service levels are met, and managing operational issues. Ideal candidates have a high school diploma, 3+ years of IT support experience, and must be available for 24x7x365 shift coverage.
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