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Remote Tech Support Agent Education; Tier 1

Remote / Online - Candidates ideally in
Winter Park, Orange County, Florida, 32792, USA
Listing for: Downtown Boulder Partnership
Remote/Work from Home position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Remote Tech Support Agent for Education (Tier 1)

TEKsystems is seeking a Technical Support Agent in Winter Park, FL. This entry‑level role provides first‑level technical assistance to faculty, students, staff, and education affiliates using computers and online platforms.

The position operates in a fast‑paced call center, with a hybrid work setup combining remote work and on‑campus requirements. Responsibilities include handling calls, emails, tickets, and chats; maintaining professional communication; and aiming for first‑call resolutions

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