Remote IT Help Desk Specialist — VIP & User Support
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-07-16
Washington, District of Columbia, 20022, USA
Listing for:
Empower AI
Remote/Work from Home
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Empower AI is looking for a Journeyman Computer User Support Specialist to provide IT support to GSA's Infrastructure Technologies. Responsibilities include ticket processing, user support, and technical assistance for hardware and software issues.
The ideal candidate will have a strong background in customer service and technical support, with required qualifications including a Public Trust Clearance and ITILv4 Foundation Certification. Join Empower AI in transforming federal agency service delivery.
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