Consultant, Business Consulting; PL UW Strategy and Enablement

Overview

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, Nationwide’s Property and Casualty team could be the place for you! At Nationwide® “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role is a G3 Remote position.

This role is part of the PL Underwriting Strategy and Enablement Team and will serve as an individual contributor responsible for end‑to‑end execution and ongoing support of workflow automation for Personal Lines Underwriting. Using automation you will enable underwriting strategy, expand capacity and efficiencies for field underwriting through high‑value opportunity identification, consultation with business partners, and design, testing, implementation, maintenance, reporting, and transition of selected solutions into IT‑supported capabilities when needed.

• Lead and support end‑to‑end workflow automation efforts for Personal Lines Underwriting, including opportunity intake, solution design, build, testing, implementation, and ongoing support.
• Consult with business partners to identify high‑value automation opportunities, clarify business requirements, and translate operational needs into scalable solutions.
• Develop and manage Power Automate workflows and related tools that improve speed, accuracy, consistency, and efficiency in policy actions, documentation, and operational processes.
• Partner across underwriting strategy, product, field underwriting, and operations to ensure automation work is aligned to business priorities and integrated into broader process improvement efforts.
• Maintain ownership of reporting, dashboarding, and realized‑benefit tracking to demonstrate business value, support prioritization, and inform leadership decisions.
• Support ongoing operational needs through rapid‑turn automation requests, proofs of concept, and targeted solutions that address business issues with speed and precision.
• Proactively identify and advance new automation and AI‑enabled opportunities that expand team capacity, reduce manual effort, and improve how work is delivered across underwriting support.
• Provide sustained ownership and continuity for a growing automation function that requires deeper business integration, long‑term accountability, and preservation of institutional knowledge.
• Support adjacent team capabilities, including process excellence activities and work intake coordination, to help maintain a strong pipeline of automation work and business partnership.
• Project manage automation workflows that transition from Power Automate to IT‑supported capabilities.

• Power Automate workflow development (Desktop)
• Project management
• Business consulting / requirements assessment
• Analytical problem solving
• Reporting and dashboard management
• Cross‑functional partnership
• End‑to‑end project execution including IT transition when needed
• Working knowledge of Personal Lines Underwriting processes, tools, and operational impacts (strongly preferred)

Undergraduate studies in computer science, management information systems, business, mathematics or related field desired; graduate studies preferred.

Eight plus years of dynamic experience in planning, designing and implementing company‑wide business transformation initiatives; extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration; in‑depth experience with process redesign methods and tools; three years of experience in project management is preferred.

Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology; sound knowledge of a variety of tools, concepts and techniques; understanding of new technologies and developments in the technology industry; detailed knowledge of the system…