Remote Help Desk Technician: First-Level IT Support
Remote / Online - Candidates ideally in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-07-17
Birmingham, Jefferson County, Alabama, 35275, USA
Listing for:
Compunnel, Inc.
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
Compunnel, Inc. is seeking a remote IT Help Desk Specialist to provide first-level remote services and assist in delivering higher-level IT services to customers.
You will enter calls into the helpdesk system, use triage processes, and troubleshoot using remote desktop tools to resolve standard issues with minimal supervision. The role requires good customer service, familiarity with Windows OS, MS Office, antivirus software, and basic troubleshooting.
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