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Remote Part-Time IT Service Desk Analyst; Healthcare
Remote / Online - Candidates ideally in
Hobbs, Lea County, New Mexico, 88240, USA
Listed on 2026-07-17
Hobbs, Lea County, New Mexico, 88240, USA
Listing for:
UNITY
Part Time, Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Unity BPO is seeking a Technical Service Desk Analyst I for a part-time, remote role. The role serves as the first line of resolution for clients, handling requests via phone, email, or chat and providing timely support for PC software/hardware issues.
The candidate will work across multiple ticketing systems, apply ITIL-based urgency/impact, and escalate to appropriate teams when needed, while delivering a professional customer service experience and maintaining independent work habits.
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